Refund & Cancellation Policy
Last updated: 25 July 2026
We understand travel plans can change. This policy explains how cancellations and refunds are handled for bookings made with Bavarian Safari.
1. Cancellations by You
| Notice Before Departure/Check-in | Refund |
|---|---|
| More than 60 days | Full refund minus a 10% admin fee |
| 30-60 days | 50% refund |
| Less than 30 days | No refund (credit voucher may be offered at our discretion) |
2. Cancellations or Changes by Us
If we cancel your booking (other than for reasons within your control), you will receive a full refund or the option to rebook for an alternative date, at your choice.
3. Non-Refundable Items
Deposits, permit fees, and third-party costs already incurred on your behalf (e.g., park permits, non-refundable lodge bookings) may not be refundable regardless of notice given.
4. How Refunds Are Processed
Approved refunds are issued to the original payment method within 14 business days. Bank or payment-provider processing times may add additional delay outside our control.
5. No-Shows and Early Departure
No refund is given for no-shows or for guests who voluntarily leave a tour or accommodation early.
6. Force Majeure
Where a booking cannot proceed due to circumstances beyond our reasonable control (e.g., extreme weather, government travel restrictions, natural disasters), we will offer a credit voucher or rebooking option; cash refunds in these circumstances are at our discretion.
7. How to Request a Cancellation/Refund
Email info@bavariansafaris.com with your booking reference and reason for cancellation. We will confirm receipt within 2 business days and process eligible refunds within 14 business days of approval.
